Before booking somewhere new, there are always a few things worth confirming. Here are the ones we get asked most.
What’s included in the price?
Wi-Fi, all utilities, bed linen and towels, laundry facilities and parking. No cleaning fees added at checkout. The rate you see is what you pay.
How does check-in work?
Smart locks on every property. Your entry code is sent before you arrive. No key collection, no waiting around. You arrive within your check-in window and let yourself in. If your timing doesn’t fit the standard window, message us in advance — we’re flexible for most situations.
Is parking included?
Yes. Every home has driveway or close on-street parking. For contractors with vans or equipment, this is a given, not an extra.
What’s the Wi-Fi actually like?
Fast and reliable across every room. We take this seriously because a significant number of our guests are working remotely or on professional assignments. A patchy connection isn’t acceptable, and it isn’t something we’ve left to chance.
Do you accept pets?
This varies by property. Check the specific listing or message us directly and we’ll confirm. Where pets are accepted, they’re genuinely welcome.
Can I book for a month or longer?
Yes. Monthly rates are available for contractors and professionals on assignment. We invoice companies directly — no personal expenses paperwork, no receipts to chase. If your dates don’t fit the standard booking flow, message us and we’ll quote directly.
What if something goes wrong during my stay?
You contact us. Not a platform, not a call centre. The people who own the properties respond quickly and we sort problems out — usually the same day.
Is there a minimum stay?
Short breaks from two nights. No minimum for long stays.
Can I get an invoice for business expenses?
Yes, for any booking. Message us at booking stage with your company details and we’ll handle the rest.
Anything else?
Message directly. There’s a real person on the other end who knows the properties and will give you a straight answer.